Getting Help From Rainbet
For anything about an account or a balance, use the channels run by rainbet.com. This site is a Philippine guide and does not handle accounts.
The official channels
| Channel | Detail |
|---|---|
| Live chat | Use the chat button at the bottom right of rainbet.com, available 24 hours a day |
| support@rainbet.com | |
| Marketing and partnerships | marketing@rainbet.com |
Never share your password or a wallet private key with anyone. If a message says it comes from Rainbet and asks for either, do not reply.
Languages
rainbet.com has no Tagalog version.
Look here first
Many common questions are already answered:
- Deposit not showing, or withdrawal not received: deposits and withdrawals
- Unable to sign in, or password forgotten: Rainbet login
- Bonus conditions, or a code that will not apply: Rainbet bonus and Rainbet promo code
- Verifying a game result: provably fair
- Searching for an app: Rainbet app and APK
What to put in your message
Giving these details in the first message avoids back-and-forth:
- The email address on the account, and never the password
- When it happened, and what you were doing
- For deposits or withdrawals: the currency, network, amount and transaction ID
- For a game: its name and the bet ID
- Any error message, or a screenshot
Setting limits on your play
You can ask for a cool-off, self-exclusion or loss limits, and support takes care of the requests. Read more on responsible gambling.
Frequently asked questions
What is the way to contact Rainbet?
Use live chat at rainbet.com, open 24 hours a day, or write to support@rainbet.com.
Is there a Tagalog version of the site?
No. rainbet.com has no Tagalog version.
Will this site assist with my account?
No. This is a Philippine guide. Questions about accounts and balances belong with the official channels at rainbet.com.
Use the official channels
Live chat 24/7, or write to support@rainbet.com.